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Well Revolution primary care character.
FAQs

Frequently Asked Questions

Connect with a Well Revolution primary care provider to get the care you need right away

What does it cost?

$49 between 7am and 9pm 7 days (Mon-Sun).

How do consults work in Well Revolution?

During the early access program, each encounter starts with an intake form where we ask for basic information about you and collect your payment information. You are then connected with a provider in a private and secure chat. You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the chat.

What can Well Revolution help with?

Well Revolution providers can help you with
– General medical advice and treatment
– Prescriptions
– Time off work certificates

Head to What We Treat to learn more >

Do I need to make an appointment?

No appointment is needed. Start a private chat at any time.

Do I need to register or create an account?

No. Registration is not required during the Early Access Program.

Where is Well Revolution available?

Well Revolution is currently available in the state of New York. More states are coming soon.

Can I use Well Revolution for my child?

Well Revolution is available for use by children, but the consultation for all people under the age of 18 must be performed by the person’s parent or legal guardian.

Is Well Revolution safe?

When you use Well Revolution, you are trusting us and your provider with your information. We take your privacy seriously. Our services are subject to all healthcare and privacy laws and regulations in the United States. All providers on Well Revolution are professional, qualified and licensed in New York. Our strict privacy policies and data protection methods are designed to keep your information safe and secure.

What's included with my consult?

A consultation with a Well Revolution primary care provider. The provider will decide on what care is appropriate for you.

How do prescriptions work?

The provider creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.

Free Home Delivery: Prescriptions are sent to our pharmacy partner for convenient, affordable and free home delivery. Many medications are available to you for $24 or less - with or without insurance.

Pick up: Your out-of-pocket medication costs will depend on your insurance and where you decide to get your prescription filled.

What can't Well Revolution help with?


– Restricted medications, controlled drugs, opiates
– Insurance
– Immunisations and covid tests
– Lab and radiology requests
– Referrals

* In some cases, a Well Revolution provider may recommend alternative care options.

When will I be charged for my consult?

Any charges are made at the end of your consultation with the provider. When your consultation starts, a pre-authorization for the consult fee is made against your payment card. When your consultation is completed, the provider will close the chat and your payment card will be billed for the cost of the consultation. If a consultation is not provided, your payment card is not charged.

Can I get a certificate for time off work?

Yes, Well Revolution providers can issue certificates for time off work during a consultation in the app. The provider will decide if it is appropriate for you.

Who can use Well Revolution?

Well Revolution is open to everyone in New York state who are 18 years or older. There are no monthly fees. Pay only after a consult with the provider.

Who are the providers on Well Revolution?

All Well Revolution providers are qualified and licensed primary care MDs or PA-Cs. They can help with many common medical conditions. Use a Well Revolution provider if you don’t have a primary care provider, can’t get to one or when yours isn’t available.

Head to What We Treat to learn more >